Selling to and Servicing
Multicultural Clients
Speaker: Steve Klitsch, owner and founder Remodelers Institute for Lifelong Learning, Inc.
The central Maryland area is diverse with many first and second generation international residence.
How we sell and service those international residence is critical to our success. Understanding cultural diversity will help you to better serve these families especially since our services are typically performed in their homes. Steve Klitsch will walk you thru specific cultural experiences from seven different regions of the world. His 35 years of experience as a home improvement salesperson and trainer on this subject makes him very qualified in this particular area.
Attendees will learn about proper greetings, personal space, family traditions, significance of colors and other important cultural factors.
Cost: Members: $8.00 Online Registration/ $10 at the door / Non-Members: $15.00
Sponsor: FREDERICK TITLE GROUP
Membership meetings are held the 3rd Thursday of each month. All meetings are open to members and guests, feature a program with a guest speaker and are sponsored by a variety of businesses who are invaluable to the real estate industry.
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